Goldmine Corporate Edition

Focus on Customer Relationships

Opportunities to win and retain customers occur at every phase of the customer relationship life cycle. Created for entire small to medium-sized enterprises or distributed enterprises, GoldMine Corporate Edition enables you to effectively manage every facet of your business relationships.

Key Benefits

• Gain a big-picture view of activities and sales

• Automate routine, repetitive tasks

• Focus on customer relationships

• Choose from multiple remote access and integration options

• Proactively manage opportunities and customers’ needs

Features

• Advanced capabilities - Get all the functionality of GoldMine, but with a number of advanced capabilities for integrating with Microsoft® Outlook®, HEAT® Service & Support and other valuable add-ons.

• Company-centric viewing - Instantly access a company-centric view of customer and contact information, including complete histories, sales and calls. GoldMine Corporate Edition supports a large number of contact records and users.

• Reporting and analysis - Analyse your leads, sales, and marketing. GoldMine Corporate Edition includes Crystal Report Designer®.

• Synchronisation - Automate synchronisation via GoldSync.

• Remote data access - Accomplish real-time mobile or Web access with GoldMine® Mobile Edition, iGoldMine™ or iGoldMine Plus™.

• Integration with Microsoft Outlook and Exchange - Connect GoldMine and Outlook users to share contacts, email, calendaring and scheduling.

• Integration with HEAT Service - Combine GoldMine and HEAT for a complete view of all interaction with contacts, including customer service and IT help desk issues.

• Business intelligence - Access business intelligence tools as part of Microsoft SQL, letting you analyse your data and schedule reports to email to users.

• Automation - Automate database administration, as well as mass mailings by easily generating targeted, personalised email, letters and faxes from a central location.

• Team-based collaboration - Share critical information across teams or the organisation, inside and outside your office.

Availability

This version of GoldMine CE is available in English. If different languages are required, please contact Focus on Business for more information on localised versions in your region.

System Requirements

• Microsoft Internet Explorer 6.0

• Microsoft SQL Server (requires Microsoft Windows 2000 or Windows 2000 Advanced Server)

• Intel® Pentium® II 350-MHz or higher CPU (Pentium III or higher recommended)

• Super VGA (800 x 600) or higher-resolution video adapter and monitor

• 64 MB RAM (128 MB or more recommended)

• 256 to 512 MB of available hard disk space

• Palm OS® 3.x or higher (optional); PocketPC 3.0 or higher