Easily Integrate HEAT and LANDesk
Find new efficiency by integrating HEAT Service & Support and LANDesk Management Suite (LDMS) with HEAT Desktop Manager.
Benefits
- View LDMS activities within HEAT
- Shorten call times
- Escalate more calls
- Boost technician productivity
Features
- Out-of-the-box integration and support - Quickly and easily integrate HEAT Service & Support and LANDesk Management Suite with this simple-to-use solution.
- Remote control - Remotely and securely access client desktops.
- Inventory identification - Decrease software licensing costs and respond to audits.
- Software distribution - Efficiently install and maintain software on the desktop.
- Password reset - Save time with remote password resetting.
- Chat - Increase communication with chat capabilities.
- Flexible access - Use either with HEAT Call Logging or its own user interface
Specifications
- Microsoft Windows NT 4.0 (SP6)
- Windows 2000 (SP3)
- Windows XP
- Windows 9x
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