Award Winning Service and Support

• Optimise operations
• Consolidate asset data
• Quickly and accurately capture hardware and software data
• Avoid over-licensing and non-compliance
• Control your IT budget

Features

• Valuable HEAT integration - Control your IT budget and optimise operations through tight integration with HEAT Service & Support.  When a call comes in, technicians can access the individual's asset details and drill into specific information about the user's system to solve the problem. That relevant asset information is easily transferred into HEAT call tickets.
• Asset scanning - Quickly capture reliable software and hardware data on a variety of different platforms.
• Asset details - Compile all assets for a user, with customisable sorts by hardware, software, changes, and favorites, making it easy to know the location of assets.
• Change logs - Show added, removed, or changed asset information since the previous scan.
• Tracking Manager - Manage all IT assets in the organisation throughout their life cycle with helpful views.
• Asset summary - View current asset information including software license status and alerts, warranties, and leases coming due.
• Powerful reporting - Run more than 25 standard management reports using Crystal Reports.

Specifications

• <1000 Assets: Intel® Pentium® III, 733 MHz, 512 MB RAM
• 1,001 - 2,999 Assets: Intel Pentium III or higher, 800 MHz, 1GB RAM
• >3,000 Assets: Please contact Technical Support

Scanners Supported

• MS-DOS v6.22
• 16-bit Microsoft Windows
• 32-bit Windows (Microsoft Windows NT 4.0 and Windows 95,98, 98SE, Me, 2000 and XP)
• O/S 2.4x, Mac (OS 7, 8, 9, X)
• Novell (NetWare 4.x, 5.x and 6.0)
• UNIX (AIX 5.1, HP-UX 11.0, Solaris 8 for Intel and SunSparc)
• Linux (Red Hat 5.2, 6.0, 6.2, Caldera 1.3, 2.2, SUSE 6.1)