Sage CRM MME for Sales

Improve Sales Performance

Sage CRM provides tools to help your sales organisation perform to its maximum. It provides productivity tools for individual sales people to let them concentrate on their primary purpose of selling. It allows them to find and retrieve vital information quickly and easily. It organises their time and saves effort on administration and search, frustrations that can kill the effectiveness of even the most diligent salesperson. It gives them access to analysis and understanding of where they are in a deal and on all their deals across so the target is always visible and the path to reaching it clear.

Manage Sales Groups More Effectively

For sales management Sage CRM MME delivers the reports every day, every hour that lets you know how the team is performing, who’s winning and who needs help. It eliminates the shocks and surprises that can destroy a good quarter. It allows you to organise teams and schedule calls with simple point and click technology that co-ordinates and fills diaries. It allows the sales and lead processes to be defined by you to suit your business. It automates and brings control to your fingertips to sell lean and focus on the priorities.

Maximise Sales Effectiveness

Sage CRM MME helps organisations to grow revenue more quickly, predictably, and profitably by helping sales professionals focus on the right deal at the right time. In addition, Sage CRM MME provides a snapshot of the sales cycle from first contact to final sale, allowing sales teams to effectively analyse and manage the sales pipeline.

Features

Sales Forecasting and Reporting

Accurate, timely forecasts allowing sales reps and managers to make their own assessments of all leads, ensuring leads are never dropped or lost.
Point and Click reporting and graphs that allow sales teams to access data for on the spot analysis and decision-making.
Management of Vital Opportunities and Leads
Sage CRM MME assists in the tracking of leads from first contact to final sales, ensuring time and energy is spent on the deals that are most likely to close.
Manage and analyse all current and historical account details, enabling your sales team to easily identify and recruit new clients and resell to existing ones.

Build and Maintain Profitable Customer Relationships

Deliver superior customer service by having the most up to date and complete customer information at your fingertips.
Information captured on your customers creates cross-sell and up-sell opportunities.

Account and Activity Management

Escalation and reassignment of leads ensure that the employee most qualified to handle the situation addresses your client's needs.
Configure alerts to trigger literature fulfilment, follow-up appointments, callbacks, daily tasks and much more.
Security level assignment makes sure only the right people see information relevant to them.

Territory Management

There are assignment rules to automatically route leads to the right sales representative based on territories.
Gain insight into sales effectiveness and performance by territory.
View marketing campaigns, response rates and associate sales revenue by territory.

Enhanced Outlook Integration

All contacts, tasks and appointments can be shared between diaries in both systems to allow sharing of information.
View CRM entirely through Outlook, using CRM to enhance the quality and retention of information available to the user.
Continue to run your email, diaries and contacts through Outlook with auto-synch recording all interactions in CRM.

Graphical Reporting

Graphical forecasting and reporting features allow you to filter data any way you choose.
Use system default reports or easily create new reports with a reporting wizard that walks you through the process, which lets you analyse important trends.
Escalation and Notification Alerts
Ensure business opportunities are never missed, by sending real time alerts to the right individuals based on their roles.
Deliver periodic messages to sales managers summarising critical opportunity and forecast information for their direct reports.

Quotes and Order Entry

Generate sales proposals automatically reflecting local customer currency, customs and taxes.
Access current product information, integrate your systems with our accounting or legacy systems and deliver the most up to date quotes.
Stay on Top Time Management
Onscreen reminders, notification alerts, automation of literature fulfilment and the simplification of other non-revenue generating activities all impact on business and personal performance.
Ability to monitor data proactively and notify management automatically of key business indicators.

Campaign Management

Allows sales teams to easily set up, run and maintain their own marketing campaigns such as letter or email campaigns.
View responses to each campaign, replicate effective initiatives and assign return of investment to each campaign.
Integrates completely with the marketing functions to allow instant feedback and information from the campaign to sales person.

Access Anywhere Anytime

Work offline or work online over a network or the Web, seamlessly synchronise between the two.