Further Education Relationship Management (FERMs) CRM is a cloud-based software designed to help FE organisations, colleges and apprenticeship training providers improve their relationships with prospects, applicants, employers, learners as well as team members.
It is an App designed from the Microsoft Dynamics CRM to help FE organisations deal with a range of processes, including sales, marketing, customer service and apprenticeship recruitment.
FERMS CRM provides your staff with the tools for being more productive, enhancing customer relationships, and most essentially ensuring more business wins.
Lower your costs develop your applicant and learner relationships with and integrated data solution that has been designed specifically for the FE and Training sector.
As a leading Microsoft Dynamics 365 partner for more than 20 years, we can deploy the platform in days, giving you a cloud-based CRM tailored to your organisation’s needs and goals.
Benefits of FERMS CRM
Increased productivity
FERMS enhances productivity and results by automating repetitive process
Scalability
FERMS CRM is extremely scalable, which means it can handle increasing user numbers and interactions as the business expands
Secure
Security and compliance are crucial when handling sensitive applicant or learner data. FERMS CRM security model, helps you restrict access to data in a structured and logical way
Customisation
FERMS CRM is designed for FE and is a highly customisable platform, allowing you to tailor processes and workflows to your specific needs
Automation
With the help of automation and standard workflows, it optimises the whole sales process helping the team to work collaboratively and effectively
Customer satisfaction
Create a comprehensive view of learner interactions and data that helps to drive sales, marketing, and customer service success.