Our accelerated implementation for FE organisations, Colleges and Training Providers simplifies CRM and automates processes, reducing risk.
Empower your front line staff and Customer Service agents to resolve cases faster and delight your applicants and learners.
Integrate with LiveChat for a complete customer service platform that delights your applicants and fuels your admissions
Accelerate Your CRM Sales deployment!
We’ve simplified the enterprise-scale Dynamics 365 Sales app and tailored it for FE organisations and training providers.
Our experience and knowledge of the sector removes the complexity, cost andhassle of a traditional CRM build to provide a solution that will get your sales or business development team started in just a few days.
360° customer view
We configure Dynamics / FERMS CRM so everyone involved in the business development or sales process can see ever interaction with prospects and customers in one place. With a complete view of the customer journey, you’ll be able to personalise messages, identify new opportunities and grow relationships at scale.
Data-driven sales insights.
FERMS CRM will help you identify opportunities and track progress against forecasts by creating charts and dashboards that provide rich data visualisations to support informed decision-making.
Accelerate revenue.
Our experts will streamline your sales process using workflow automation and configure the system to help your sales team, business development or key account handlers save time and identify real opportunities to win more business or grow your revenue from existing customers.
Be productive from anywhere.
Securely access customer data on desktop or mobile, and work in real time with seamless integration between FERMS CRM, Microsoft Teams and Microsoft Outlook.
Manage pipelines with confidence
You’ll be able to track leads and opportunities through each stage in your selling cycle to analyse pipelines for accurate, real-time forecasting.